Assurance

As a patient you can be assured that we will:

• give you complete and thorough examinations,
• advise and discuss your treatment with you,
• formulate your comprehensive treatment plan,
• be sympathetic to any of your concerns, fears or anxieties,
• make your visits as comfortable as possible,
• advise you about preventive dentistry and complete oral healthcare,
• understand your needs irrespective of age, from the very young child through to the elderly and infirm,
• provide you with a hygienic and safe environment,
• offer the most up-to-date treatment techniques through an ongoing commitment to the post graduate education of our staff.

BDA Good Practice Scheme

We are proud to be a member of the BDA Good Practice scheme. This means that follow the scheme's 10 commitments to good practice:

1. We aim to provide dental care of consistently good quality, for all patients.
2. We only provide care that meets your needs and wishes.
3. We aim to make your treatment as comfortable and convenient as possible.
4. We look after your general health and safety while receiving dental care.
5. We follow the British Dental Association’s guidelines on infection control.
6. We check for mouth cancer and tell you what you find.
7. We take part in continuing professional development to keep our skills and knowledge up-to-date.
8. We train all staff in practice-wide work systems and review training plans once a year.
9. We welcome feedback and deal promptly with any complaints.
10. Every member of the practice is aware of the need to work safely under General Dental Council guidelines.

Heather Williams receiving the
British Dental Association Good Practice award,
with practice staff.