Receptionist/Front of House

Salary : £25,000 up to £35,000 with on target bonuses

Full time permanent position

This is an exciting opportunity for an experienced Front of House professional to lead a small team of receptionists of an award winning private dental practice - based in a very high-end Dental Surgery in Petts Wood Orpington Kent.

You will be incredibly service-driven with a previous career in client or patient-facing roles. Ideally you will have team management experience. As Front of House Supervisor, you will have an ambassadorial role for the Practice and be visible on Reception.

This is a target driven role, which will require good sales experience, motivation & dedication.

You will be responsible for explaining treatments to patients and ultimately selling high end cosmetic dental treatment plans.

The ideal candidate will be:

Outgoing with a beautiful smile and a sunny personality.

Very experienced in sales.

Able to offer an excellent patient journey.

Will follow up outstanding treatment

Target driven and used to working with KPI's.

Will carry out Reception duties

Responsibilities will include:

Ensuring that patients' expectations are met with a first-class service - building rapport with repeat patients

* Training the team to further improve service provided.

Ensuring a professional telephone switchboard at all times with a warm and friendly manner.

Flexibility to cover rotation between reception, answering the phone and one to one patient meetings.

Organising the weekly rota schedule, liaising with the Manager when necessary

Nurturing and leading the team to encourage a team-centric approach to grow the business.

We aim for all our patients to have beautifully healthy mouths. If you want to help us achieve this, please send us your CV.

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